Privacy Policy for homeCafe

Last updated: February 25, 2025

Introduction

Roumount Pte. Ltd. ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application homeCafe (the "Application"), available on Android and iOS platforms. homeCafe is an app that connects buyers and sellers, allowing sellers to set up stalls and sell their items (food, homemade products, etc.) and buyers to place orders for pickup. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We collect the following types of information via the Application:

• Personal Data: We collect personally identifiable information such as your name and email address for registration purposes and to assign you a profile.
• Geographic Data: We collect geographic coordinates to enable buyers to browse stalls and place orders based on location.
• Transaction Data: Information related to orders placed and fulfilled through the Application.
• Usage Data: Information about how you interact with the Application, including your actions as a buyer or seller.

Use of Your Information

We use the collected information for the following purposes:

• To facilitate transactions between buyers and sellers on our platform.
• To create and manage your account.
• To provide location-based services, allowing buyers to find nearby sellers.
• To improve and optimize the Application's functionality and user experience.
• To communicate with you about your account, orders, or customer support inquiries.
• To ensure compliance with our terms of service and applicable laws.
• For marketing purposes primarily for homeCafe under common media platforms or more traditional media.

Payment Processing

homeCafe does not process any payments or handle financial transactions. All payments between buyers and sellers are conducted directly between the parties, either in cash or through their own preferred payment methods (such as QR code-based transfers). homeCafe does not collect, store, or process any payment information. Users are responsible for the security and legality of their chosen payment methods.

User-generated Content

All content generated by users within the Application belongs to homeCafe. By submitting content, you grant homeCafe a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content in connection with the service.

Age Restrictions

While there are no strict age restrictions for using homeCafe, the Application is primarily intended for use by adults. Users under the age of 18 should use the Application under the supervision of a parent or legal guardian.

Data Retention and User Rights

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You have the right to access, edit, and request deletion of your personal data. To exercise these rights, please contact us using the information provided at the end of this policy.

Information We Collect

We collect the following types of information via the Application:

• Personal Data: We collect personally identifiable information, specifically your name and email address, for registration purposes and to assign you a profile.
• Geographic Data: We collect geographic coordinates to enable buyers to browse stalls and place orders based on location.
• Transaction Data: Information related to orders placed and fulfilled through the Application.
• Usage Data: Information about how you interact with the Application, including your actions as a buyer or seller.

International Operations

homeCafe operates globally. By using the Application, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than in your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data Sharing and Third Parties

We do not share your personal information with third parties for their own purposes. Your data is used solely within the homeCafe platform to facilitate transactions and provide our services.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Data Breach Procedures

In the event of a data breach, we will conduct a thorough investigation and implement necessary corrections. We will notify affected users and relevant authorities as required by applicable laws.

Marketing Communications

We may use your data for marketing purposes, primarily for homeCafe, on common media platforms or traditional media. If you wish to opt out of marketing communications, please email homecafe_support@roumount.com.

Dispute Resolution

If you have concerns about how your personal data is handled or wish to request removal of certain content, please contact us at homecafe_support@roumount.com. We will make reasonable efforts to address your concerns and remove content upon valid requests.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at homecafe_support@roumount.com.